Manulife Agent Service Centre

A Hub of Innovation and Growth.

The Manulife Agency Service Centre, inspired by Spatial Concept's innovative designs, is a reflection of the company's commitment to employee growth and well-being. This meticulously designed space is dedicated to fostering a dynamic, productive environment for agents and clients alike.

The common area features a futuristic reception bathed in Manulife’s signature vibrant green. This welcoming space sets the tone for staff and visitors, creating an immediate connection to the brand. Transitioning from traditional to contemporary, the service counters have been transformed into sleek, private booths. These booths are ideal for discreet discussions between agents and clients, enhancing the customer experience through privacy and comfort.

For more confidential tasks, enclosed meeting rooms are conveniently situated behind the booths. Additionally, the centre embraces technological advancement with LED TVs displaying online-reserved ticket numbers, streamlining workflows and elevating efficiency.

Highlights:

  1. Integrated Technology: The state-of-the-art online booking system streamlines appointments for agents and clients, freeing agents to focus more on client service and core duties.

  2. Well-Being Focused Waiting Area: The waiting area, with its comfortable seating and ample natural light, is designed to support physical and mental well-being, offering a tranquil space for clients as they wait.

  3. Confidentiality in Design: Private booths are a key feature, fostering confidential discussions and effective decision-making in a secure and personal setting.

  4. A Vibrant Welcome: The reception area, illuminated and adorned in Manulife's vivid green, offers a bright and engaging first impression, aligning perfectly with the brand's dynamic identity.

Technical

Category: Commercial

Expertise: Interior Design

Location: Hong Kong

Photography: Scott Brooks

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